JOIN OUR TEAM AT MYSTIC MUSEUM OF ART
Visitor Services Associate
The Visitor Services Associate facilitates visitor access to MMoA and promotes positive visitor experiences as core functions of the Museum’s mission. The primary responsibility of the Associate is to ensure consistent, high quality Visitor Services coverage for the Museum’s weekend schedule during the run of each exhibition.
Mystic Museum of Art is an Equal Opportunity Employer
For further information: 860.536.7601 ext. 204
To apply, please email cover letter and resume, with subject line Visitor Services Associate to cara@MysticMuseumofArt.org
As the primary point of contact for visitors and callers, the Visitor Services Associate offers a welcoming and helpful reception to the public, ensures the collection of accurate visitor statistics, and handles monetary transactions.
- Greet visitors and callers with warmth and attention: answer questions, provide information, validate parking for members, and assist visitors as needed
- Monitor visitor presence in galleries and security of gallery entrances and exits
- Track visitation data for MMoA visitation statistics
- Process payments including admission tickets, membership fees, and museum store purchases in cash and by credit
- Provide administrative support as directed by Visitor Services Manager, such as, but not limited to, collecting mail, processing paperwork, and assisting with studio program inquiries and member artist activities
- Maintain upbeat, professional, and engaging relationship with visitors and staff
- Report to Visitor Services Manager
- Coordinate a schedule with fellow Visitor Services staff
- Work as a team alongside our part-time Visitor Services Associate on weekends
This position has a direct impact on the Museum’s relations with its diverse constituents and therefore requires:
- Enthusiasm for MMoA mission and programs.
- Reliability and initiative in assuring excellent visitor experience
- Sound organizational skills
- Knowledge of Microsoft Word, Excel and ability to learn other software programs
- Prior experience with a point-of-sales system with the ability to process both cash and credit transactions and maintain an accurate cash drawer balance
- Mature, professional appearance
- Concise, effective communications skills with staff and the public
- Poise to deal gracefully with the public
Saturday and Sunday coverage every other week. Additional weekday shift during peak seasons (April – December) as needed. Four to five times a year, the Museum closes for two weeks between exhibitions for reinstallation in the galleries. Visitor Services coverage is not required at those times.
Museum hours are 11 AM to 5 PM. Winter hours (January – March) are 11 AM to 4 PM. Ability to work occasional weekday evenings for special events is a plus. Summer applicants are welcome.
Children’s Art Teachers
MMoA teachers facilitate art education for children ages 3 to 18 in our studios and galleries as well as off-site as part of the Education Department’s extensive programs to nurture creativity in the community. Contractual teachers are sought for all programs, but particularly for week-long summer camps, outreach programs, weekend birthday parties, and after-school art classes for ages 3 to 12. Teachers must be able to identify learning goals and design effective art lesson plans in a variety of media, for a targeted age range. Hours vary by season and according to demand, allowing teachers a flexible schedule. MMoA teachers may teach at a frequency they prefer, ranging from a few hours per month to 20 + hours per week during busier periods.
- B.A. in studio art or art education; teaching certifications preferred. Equivalent experience will be considered
- At least 1 year experience teaching children preferred
- Experience teaching in both studio and/or gallery environments or similar
- Ability to adapt to diverse types of learners and experience levels
- Strong verbal communication skills
- Strong interpersonal skills
- Time management skills and flexibility
- Ability to work independently and as part of a team
- Ability to apply diplomacy in difficult situations
- Reliable and dependable
- Ability to stand and/or be mobile for at least 90 minutes at a time
- A background check is required for all teachers working with students under 18 years of age
Interested candidates should send cover letter, resume, sample lesson plan and three professional references to:
Mystic Museum of Art is an Equal Opportunity Employer
Send cover letter, resume, sample lesson plan, and three professional references to lavanya@MysticMuseumofArt.org
Internships are designed to introduce individuals interested in a non-profit or arts-related career to the museum world, and to offer practical experience in day-to-day museum operations.
Internships are posted as opportunities arise, see listings at right.
Provide administrative support and assist the Director of Education:
- Enter participant data in Education database.
- Respond as needed to inquiries about MMoA classes, workshops, and camps.
- Assist individuals as needed in registering for classes or purchasing MMoA memberships.
- Help organize and inventory art supplies.
Gain work experience reporting directly to Director of Education.
Join a highly effective ensemble staff in a creative environment.
50% tuition discount on all classes and workshops.
Proficiency in Microsoft Office applications, particularly, Word, Outlook, Excel.
Ability to learn data entry, previous experience a plus.
Motivation to make optimum use of time.
Friendly, team-oriented attitude toward program participants and staff.
- Part-time: 5 hours/week
- Duration: through May 2023, may be indefinitely extended.
- Compensation: $14.70/hour through May, increase to $15.00/hour in June.
CREDIT AND RECOMMENDATIONS
Interns from educational institutions which provide credit for an internship may submit college-issued paperwork to their Mystic Museum of Art supervisor for completion.